Privacy Policy
Last updated: July 24, 2022
This is the privacy policy (Privacy Policy) of GROUP 1 SPORTS PTY LTD (ACN 651 352 591) (Group 1 Sports). Group 1 Sports is subject to the Privacy Act 1988 (Cth) (Privacy Act). In this Privacy Policy, a reference to Australian Privacy Principles (APPs) means the APPs contained in the Privacy Act.
This Privacy Policy sets out how Group 1 Sports will manage your Personal Information (PI) which we collect as a result of your membership of Group 1 Sports, your use of our websites located at www.group1sports.com, any pages under the ‘Group 1 Sports’ brand and any ‘Group 1 Sports’ mobile phone or tablet applications that are owned and/or operated by us (together, the website), or whenever we otherwise deal with you. We are committed to ensuring that the PI we collect about you is protected and is used, stored and disclosed in accordance with the Privacy Act and this Privacy Policy.
This Privacy Policy will not apply to websites which are linked to the website and over which Group 1 Sports has no control. We recommend reviewing the relevant third-party privacy policy before using any linked website.
Personal information
The kinds of PI that Group 1 Sports generally collects from you are:
name;
residential address;
date of birth;
gender;
email address;
phone number;
personally submitted preferences and service usage information;
bank account and credit card information;
location data;
IP address;
gaming activities and behavioural data;
other identity verification information (i.e., licence and/or passport details)
Collection purposes
Group 1 Sports will collect your PI for the following purposes:
to process your application to become a member of Group 1 Sports (“Member”);
to operate your Group 1 Sports account and to provide services to you as a Member;
to send you newsletters and other communications that you ask to receive from us or that relate to the services we provide to you;
to respond to enquiries and complaints from you and to establish, exercise or defend any legal claims;
for market and business analysis and research;
to develop new products and services and to tailor our services to suit your needs;
to determine Members’ liability to pay goods and services tax and other taxes where applicable;
to comply with Group 1 Sports’ legal and statutory obligations including in relation to customer identity verification and reporting obligations imposed by the Anti-Money Laundering and Counter Terrorism Act 2006 (Cth) (AML/CTF Act) and the Northern Territory Racing Commission Racing and Betting Act 2011 (Racing and Betting Act) licensing obligations;
for taking appropriate action if Group 1 Sports has reason to suspect that unlawful activity or misconduct of a serious nature has been, is being or may be engaged in that relates to our functions and activities; and
to the extent that the information is included in a job application, to assess and process that application and for other recruitment purposes.
You may choose to deal with us on an anonymous basis or to use a pseudonym, unless it is not practicable for us to deal with individuals who we cannot identify, or we are required by law to only deal with identified individuals (such as under the AML/CTF Act). Also, if you do not provide Group 1 Sports with the PI we request, we may be unable to process your application to become a Member, provide you with our services or respond to your enquiry or complaint.
By becoming a Member or otherwise choosing to provide Group 1 Sports with PI you consent to Group 1 Sports collecting, using and disclosing your PI for the above purposes.
Cookies
Cookies are pieces of data stored by your web browser on your hard drive which contain information relating to your use of the website. When you access the website, cookies may record details relating to your use of the website, including what pages you view from the website. Group 1 Sports does not use cookies to track your PI and uses them for internal management purposes only.
We may use third parties to serve ads on our website. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
Direct marketing and opting out
From time to time, we may use and disclose your PI to inform you about Group 1 Sports’ (and its related bodies corporates’) products or services or about promotional activities, which Group 1 Sports believes, may be of interest or of benefit to you. We may do this via email, SMS, telephone or mail.
If you no longer wish to receive marketing or promotional material from Group 1 Sports at all, or in any particular form, you may unsubscribe at any time. Where we send you commercial electronic messages for direct marketing purposes, each message will contain a functional means for you to opt-out of receiving such messages. Alternatively, you can unsubscribe by contacting Customer Support by email to support@group1sports.com with your request, with which we will comply as soon as is practical.
From time to time, we may contact you in relation to the opening, service, management and administration of your Group 1 Sports account. These communications can be via any of the modes of contact recorded when you apply or applied to open an account, registered as a member or which we (or our related bodies corporate) otherwise collect for the purposes of opening and maintaining an account. Such communication is not affected by your opt-in or opt-out status for direct marketing communications.
Disclosure
PI collected by Group 1 Sports may be disclosed to a third party in the following circumstances:
to provide you with the services you have requested;
to service providers and professional advisers for the purposes of providing services to us;
to our sponsors and business partners for the purposes of our business relationship with them;
where the disclosure is required or authorised by law;
to protect and maintain the integrity of particular sports / racing codes by assisting Australian sports / racing controlling bodies in their inquiries, or notifying such bodies of any activity Group 1 Sports considers to be unusual or suspicious;
to related bodies corporate, and actual or prospective purchasers of all or a part of Group 1 Sports' business, and their advisers; and
where you have consented to its disclosure either expressly or by the circumstances and your conduct.
Group 1 Sports may disclose PI overseas, including to service providers and related bodies corporate of Group 1 Sports.
Group 1 Sports will take reasonable steps to ensure that any PI which Group 1 Sports discloses to a third party is protected by that party in accordance with the Privacy Act.
Security of Personal Information
Group 1 Sports will take reasonable steps to ensure your PI is stored in a secure environment, which is accessed only by authorised persons.
You acknowledge that no data transmission over the Internet is totally secure. Accordingly, Group 1 Sports does not warrant the security of any information which you transmit to it. Any information which you transmit to Group 1 Sports is transmitted at your own risk. However, once Group 1 Sports receives your transmission, Group 1 Sports will take reasonable steps to protect your PI from misuse, loss and unauthorised access, modification and disclosure including by using password protected systems and databases and Secure Socket Layer (“SSL”) technology.
Group 1 Sports’ employees, agents and contractors are required to maintain the confidentiality of Members’ PI and gaming behaviour.
Information posted on bulletin boards or communicated within a social media environment (for example, Facebook, Twitter, Chat Rooms) becomes public information. Group 1 Sports cannot guarantee the security of this type of disclosed information.
We take seriously the responsibility to exclude children from access to our services. We will not accept their information for the purposes of opening a Group 1 Sports account. It is however, ultimately the responsibility of parents or guardians to monitor their children’s Internet activities including where appropriate by using Internet screening software.
Remember to always log out of your account when you have completed your time on the website. This is particularly important if you share a computer with another person. You are responsible for the security of and access to your own computer, mobile device or any other handset used to access the website.
Ultimately, you are solely responsible for maintaining the secrecy of your username, password and any account information. Please be careful whenever using the Internet and our website.
Access to Personal Information
You may access certain PI that Group 1 Sports holds about you by accessing your account on the website or alternatively, by contacting us at support@group1sports.com. We will give you access to your PI in the manner requested if that is possible and within a reasonable period. If we refuse your request, or cannot give you access in the manner you have requested, we will do what we can to meet your requirements by other means. We may not be required to give you access to your PI in certain circumstances which are set out in the APPs, including where it may have an unreasonable impact on other individual's privacy. If we refuse access for such reasons, we will advise you in writing of the refusal, our reasons and the complaint mechanisms available to you.
Correction and Continuous Updating of your Personal Information
Group 1 Sports takes reasonable measures to ensure that PI which it collects is accurate, complete and current and also when it uses and discloses it, that it is relevant, having regard to the purpose for which it is being used or disclosed. We will take reasonable measures to correct PI if we are satisfied that it should be corrected. We may contact you on a periodic basis to seek the most up to date information from you.
If you believe that the PI Group 1 Sports holds about you is inaccurate, incomplete or not current, please let Group 1 Sports know and we will correct it if we are satisfied that a correction is required.
PI can be updated or corrected by you in the account section of the website at any time after you log in.
Details of your gaming transactions can be also found in the account section of the website.
Group 1 Sports will take reasonable steps to destroy or permanently de-identify the PI we hold when it is no longer required for any purpose permitted under the APPs including our legal or operational obligations.
Contact details
If you have any queries, requests for access or correction or complaints relating to the handling of your PI, please contact the Privacy Officer, whose contact details are as follows:
Privacy Officer
GROUP 1 SPORTS PTY LTD
1407/499 St Kilda Rd
Melbourne VIC 3004
Email: support@group1sports.com
We will consider any complaints and will aim to respond in writing within 30 days. Further Information about privacy concerns or complaints in Australia can be found on the Office of the Australian Privacy Commissioner's (OAIC) website at www.oaic.gov.au.
Updates to this Privacy Policy
Group 1 Sports may review, change and update this Privacy Policy from time to time reflect our current practices and obligations. We will publish our current Privacy Policy on our website at www.group1sports.com and the changes will take effect at the time of publishing. You should review this Privacy Policy regularly and remain familiar with its terms.